FAQ

What is a Health Home?

The Health Home Medicaid service model allows all of a child’s caregivers to communicate with one another so that the child’s diverse needs are addressed comprehensively. This is done primarily through a “care manager” who oversees and provides access to all of the services a child needs to stay healthy, out of the emergency room, and out of the hospital, and to achieve a bright, successful future in the long term. Through the Health Home model, health records are shared among providers so that services are not duplicated or neglected. Health Home services are provided through a network of organizations like the CCF – providers, health plans, and community-based organizations. When all the services are considered collectively they become a virtual “Health Home.”

Who does the CCF Health Home Serve?

The CCF Health Home serves children on Medicaid and their families in New York City, Westchester, Nassau, and Suffolk.

Where does the CCF Health Home operate?

CCF is a consortium of 35 agencies that provide the best quality health and wellness services at sites throughout New York City, Westchester, Nassau, and Suffolk.

What kinds of services can a child or family receive through the CCF Health Home?

The CCF provides the highest quality direct and referral services based on a range of expertise:

  • Foster Care & Adoption
  • Preventive Services
  • Case Management
  • Mental Health
  • Substance Use Treatment
  • HIV/AIDs Prevention & Treatment
  • Schools & Educational Programs
  • After School & Summer Enrichment Programs
  • Job Development

To learn more about the programs available through members of the CCF, visit our members’ websites.

Why should families choose the CCF Health Home?

The care managers at the CCF have decades of experience providing the best quality, family-centered care for the most vulnerable children in our communities. We work in partnership with families to ensure they achieve their goals for health, success, and independence. Because of our vast network of compassionate, expert providers, our doors our open in neighborhoods throughout New York City, Nassau, Westchester, and Suffolk counties where families will likely find familiar faces. Our diverse expertise enables us to advocate for a child’s complete social, emotional, mental, and physical wellbeing for the present and the future.

Why should an organization join CCF?

The CCF is the single best repository of expertise on the specialized services for high-need children, youth, and their families, and provides excellent opportunities for:

  • Networking and training
  • Access to subject matter experts
  • Updates on the latest developments impacting services to children and families
  • Partnerships for operational efficiency
  • Care coordination for children and families, resulting in better health outcomes and better futures for the most vulnerable children in our care
  • Relationships with key external stakeholders to expand a shared sphere of influence within the health care system environment
  • Strategic partnerships with colleagues to pursue new business and development opportunities; CCF has received foundation funding to facilitate the development/expansion of services

Why is New York State adopting the Health Home model for care management?

Navigating the old health care system could be difficult for relatively healthy Medicaid recipients and even more so for enrollees who have high-cost and complex conditions that drive frequent hospital visits. A significant percentage of Medicaid expenditures are used by this high-need subset of the Medicaid population. Appropriately accessing and managing these services, through improved care coordination and service integration, is essential in controlling future health care costs and improving health outcomes for this population.

The Health Home care management service model allows all of an individual’s caregivers to communicate with one another so that all of a patient’s needs are addressed in a comprehensive manner. Health Home Care Managers are better able to assure that the most vulnerable and medically-fragile Medicaid recipients receive everything necessary to stay healthy, out of the emergency room, and out of the hospital.

Learn more about the New York State Health Home model.